JOB SUMMARY

• Title: Account Executive
• Department: Account
• Year of Experience: 2-3 years+ 
• Job Level: Middle - Senior Executive (AE1/AE2)
• Report Line: Account Manager
• Peer: Media, Creative, Strategy, Ecommerce, Data
• Salary Range: Negotiable 
• Hiring Purpose: New Hire
• Working Time: 9:00 – 18:00, Monday – Friday
• Working Location: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam

OBJECTIVES

We are looking for an Account Executive or Brand/Marketing Executive (Clients side) from Middle to Senior level who liaises closely with clients throughout campaigns/projects and be able to execute projects strategically & excellently at an easy to high level with support from Account Manager to deliver optimal performance for clients.

JOB DESCRIPTION

Project management:

• On top of multi-project and manage overall client portfolio under support from Account Manager : 
• The project type is vary from creative / content to media performance
• Provide direction for team to execute project and manage on top performance, risk management, client status management
• Supervise the day-to-day operation of the project team to meet KPI and Objectives
• Identify key issue in different context and perspective to deliver project objectives
• Join and win client pitching project independently with nature project under 1,000MB or purely media
• Able to lead 2-4 projects at complex level simultaneously

Solution provider:

• Understand and provide marketing solution to clients in order to deliver project objectives and KPIs: 
• The solutions include creative concept and branding, content and media performance
• Understand client vertical knowledge and product and marketing.
• Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
• Acting as the main point of contact between client & agency to take the role of supporting and consulting
• Uncover new opportunities through networking and turn them into long-term partnerships

Client leadership:

• Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
• Provide professional support to maximize customer loyalty
• Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI

People leadership (for AE1,2)

• Mentor 1-2 Intern/Trainee and motivate them to deliver tasks at the highest quality
• Provide clear roadmap & guidance and always-on improving leadership to catch up the promotion process

JOB REQUIREMENTS

Must have:

• At least 2-3 years of experience in Account Executive or similar role prefer Marketing team at client and same role or planner at Agency
• Proven experience in multi-project management 
• Good business acumen with data mindset
• Solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
• Proficient project management
• Strong problem solving skills
• Have capability to analyze and execute well under pressure
• Strong relationship building and engagement skills
• Strategic communication and excellent presentation skill

Good to have:

• Experience in selected kinds of projects: creative/digital/influencers…
• In-depth knowledge of digital marketing
• Account management experience in an Advertising/Marketing/Digital Agency
• Advanced Microsoft Office skills, especially Powerpoint and Excel

BENEFITS

• Flexible working time with 4 days working from home per month and 15 paid leaves per year
• Insurance as full salary (SHUI)
• Annual health check-up and Healthcare Insurance PTI for all employees
• Laptop supply/allowance or support for laptop purchase costs on an individual basis
• Internal training & career development opportunities, and external L&D budget sponsorship
• Team bonding budget quarterly, snack time to engage team members
• Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
• Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
• Other staff welfare allowances.

PMAX PERKS FOR ACCOUNT EXECUTIVE POSITION

• Leading performance marketing agency in Vietnam with in-depth marketing & e-commerce expertise, handle projects with total marketing solutions to impact deeply Brand Performance.
• Tech and data-driven, transparent process.
• Transparent career development with attractive Learning & Development programs for each level.
• Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.