ABOUT FANSCOM

Fanscom is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas, including sales, marketing, and operations.

Founded in 2018, Fanscom, a member of YouNet Group, is the leading Advocacy-First marketing agency in Vietnam, operating with an “Advocacy-First” mindset - placing the highest priority on transforming consumers into authentic brand advocates.

This is more than a communications strategy; it is our way of defining value, building trust, and ensuring sustainability across the entire brand journey.

We are looking for a Senior Social Outreach Executive to join our dynamic team!

RESPONSIBILITIES

A. SOCIAL MANAGEMENT

PLANNING & CREATION (20%)

• Work closely with the Internal team (Planning, Creative & Account) on the development of social media strategies,, tactics, and content direction, ensuring alignment with brand objectives and audience preferences across multiple platforms
• Stay updated on industry trends and competitor activities, incorporating insights into social engagement initiatives
• Plan and allocate budget, outcome, seeding, vendor,... based on client‘s brief

EXECUTION (80%)

• Take responsibility for executing social media outreach campaigns (in proactively spotting, collaborating with influencers, community partners, and neutralization suppliers), ensuring adherence to timelines, budgets, and quality standards.
• Deliver all types of performance evaluations, tracking, and reports on campaign/ weekly/ monthly basics by channel: Owned channels, Social Out-reach channels, Influencer channels; by type (Content, Creative, Community, Competitor, Campaign, etc.) to evaluate the performance of brands on social media and suggest solutions to improve the campaigns
• Research and analyze social media trends, visitor data in campaign by-campaign to improve the brand’s social media performance and the efficacy of their campaigns
• Initiate creation, conception, and presentation of community & advocacy strategy
• Foster and maintain strong relationships with suppliers and influencers to enhance long-term collaboration efficiency and cost optimization for the company.

B. TEAM MANAGEMENT

• Be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.
• Create a cohesive team that works efficiently together to maximize the team‘s potential.
• Manage and coordinate tasks, monitor operations for team members to execute activities in the approved Social categories.
• Manage quality, relationship,.. between internal team & external team. 

Report to: Social Outreach Lead

Promotion path: Social Outreach Supervisor

REQUIREMENTS

• At least 2-4 years of experience in directly executing social/ influencer campaigns at social agency
• Deep knowledge of social nature, social planning, and social media performance
• Good sense of social content and social trends and Influencer industry as well
• Strong problem-solving, organizational, communication and critical thinking skills
• Open-mindset, listening & “can do” attitude
• Good at dealing with KOL/vendor
• High attention to detail, careful and operate with discipline ensuring timely deliverables
• Effectiveness of team collaboration
• Excellent verbal, written, and presentation skills

BENEFITS

• Competitive salary, 13th month salary, annual bonus.
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack.