Social Insight Specialist

Fanscom Agency
Executive
Khác
Full-Time
Hồ Chí Minh
Lầu 4 Lữ Gia Plaza, Số 70 Lữ Gia, Phường 15, Quận 11, TP.HCM
10/05/2024 - 07/06/2024
At least 2 years of experience
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Fanscom is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas, including sales, marketing, and operations.

We are an energetic & passionate Integrated Social Solution that offers Influencer Marketing, Owned brand channel management, Digital IMC campaigns, and Loyalty community development services. We believe that our mission is not only to be the bridge connecting brands with their fans but also to provide a strong Communication journey that turns audiences into customers, customers into fans, and fans into advocates, and ultimately to impact Business Issues for Clients.

Job description & requirements

RESPONSIBILITIES

Data Analytics & Reporting

Pre – During & Post-Campaign (Research - Measurement/Optimization & Evaluation/ Key learnings)

  • Customized marketing research studies by compiling, analyze, study results to actionable reports, data-based conclusions and recommendations in a concise and presentations.
  • Conducting syndicated research for internal team and clients
  • Good understanding of the diversity of data points across digital & social media platforms, communication touchpoints (paid -owned-earned) and their metrics for better measurement and suggestions.

Trend-updating & Benchmarking

  • Updating Hot Topic /Relevant Trends and propose / consult the actionable implications for internal teams, client…at project level, category/ industry level…with supervision of Leader based on tools (Social Trend, Google Trend…other reports)
  • Collaborate with Internal Teams (Social Commerce & Media, Social Influencer & Innovation,...) to keep track & build benchmarking of campaign / category/ industry/ performance.

YouNet Group Tool Usage Capability:

  • Understand YouNet Group products: Social listening tool (SocialHeat), SocialTrend, SocialLift
  • Be able to use Social Listening Tool (SocialHeat) to set up dashboard, crawl, verify data to support
  • Planning Team with consumer insight, category landscape (Employee will 100% be trained to use tool)
  • Be able to work with Customer Support team (YouNet Group) for issue related to SocialTrend/SocialHeat Dashboard


Report to: Managing Director

Work Relation:

  • Internal: Collab with, Account Department, Creative Department, Social Commerce & Media Team, Social Influencer & Innovation, Planning Department,...
  • Other Business Units in YouNet Group: YouNet Media, Buzzmetrics, YouNet AM, Mango Digital
  • External: Clients, Third parties,... 

 

REQUIREMENTS

  • At least 2 years of experience in the Digital Agency field or similar role. Proven work experience in Social planning (especially Influencer Marketing) is a plus.
  • Experiencing in developing and implementing digital communication strategies.
  • Extensive knowledge of common industry.
  • Good knowledge of all different digital marketing channels.
  • Research and analytical skills.
  • Critical thinker and problem-solving skills.
  • Team player.
  • Good time-management skills.
  • Great interpersonal and communication skills.
  • Good at presentation skills
  • Critical thinking, analytical & familiarity with social data (Social Listening Tool in YouNet Group)

 

BENEFITS

  • 13th month salary, annual bonus.
  • Premium healthcare insurance
  • 12 days of annual leave & 5 days of sick leave
  • Performance appraisals and promotion every year
  • Standard health check
  • Company trip, Year end party, Team building
  • Occasion-based offerings: Birthday, wedding, maternity,…
  • Parking support
  • Equipment for work (PC / laptop)
  • Free in-house entertainment facilities: foosball, book tree, coffee and snack.
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