Senior Account Manager

UNO Media
Manager
Account Management
Full-Time
Hồ Chí Minh
Thien Phuoc Building 1, 244 Cong Quynh Str., Ben Thanh Ward, HCMC
17/06/2026 - 17/07/2026
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UNO Media is a full-house agency that is brand-focused, creative, and strategy-driven. We are providing powerfully persuasive ideas and solutions that demand customers’ attention across multiple platforms both online and offline. Our mission is to create Unlimited iNnovation and Optimization solutions that help grow client business.

Job description & requirements

DUTIES:

PROJECT MANAGEMENT

• IMC/Brand Activation/Trade and Direct Marketing project planning, pitching and management.

• Develop creative briefs/operation plan and oversee all plan output.

• Managing Account Executives assigned to ensure that they service clients professionally and speedily; recommending and implementing cost control measures.

• Ensure regular flow of client status reporting.

• Pre-empt and/or troubleshoot and resolve any concerns or areas of client dissatisfaction.

• First point of contact for all client Procurement and Agency Management teams, responding to queries and providing all required reporting.

• Client services and Leading Project to satisfy our clients.

• Develop newbies with our potential clients.

• Checking on work done by creative, studio, media, print shop and traffic before presenting to clients and ensuring that Account Executives do likewise.

• Work closely with the accountant and management team to support account revenue forecasting/monitoring and overall account P&L.

• Manage and process client billing and resolution of any invoicing issues or delays.

• Manage and/or oversee project budgets.

• Coach and support the account team to deliver best in class client service and process.

• Working with BOD , report and manage team resource allocation and proactively anticipate recruitment needs to ensure correct level of skill to grow the account(s).

ADMIN

• Demonstrates solid understanding of media service; stays informed of current trends and potential disruptors and risk

CUSTOMER RELATIONS

• Acts as liaison, key point of contact between the client (and its partners) and assigned brands.

• Develop and maintain strong relationships with Brand stakeholders and maintain collaborative business relationships with cross-functional departments.

• Keeping in contact with the client at all stages of the campaign.

• Conducts relationship management activities with suppliers and brands ensuring effective communication and development of business relationships that promote superior project execution.

TEAM MANAGEMENT

• Manage about 6-10 teammates to meet deadline and get target.


REQUIREMENTS:

• Minimum 5 years of manager experience at agencies or publishers in the same positions

• Strong understanding of the Digital marketing industry.

• Excellent ability to communicate, present and influence at all levels of the organization, including executive and C-level.

• Ensure all projects across the account team are delivered on brief, on time and on budget.

• Provide weekly status reporting within account team.

• Monitor workflow across account team to ensure efficient delegation of projects.

• Identifying suppliers, screening them for suitability and negotiating terms and service level agreements.

• Briefing suppliers on project requirements and ensuring management of projects allocated to them.

• Fluent in English as it relates to the advertising field.

• Leadership is a MUST.


BENEFITS:

• Competitive salary and providing unlimited commissions based on profits 

• 13th month salary, Tet bonus, KPI bonus

• Annual Paid Leave (12 days)

• Insurance Package

• Company Trip

• Opportunities to learn more about leadership, entrepreneurship and technical areas of digital marketing 

• Commuting allowance, public relations allowance

• Work in a “striving to be better” environment


Working hours: 09:00 – 18:00 Monday to Friday

Working location: 244 Cong Quynh Str, Ben Thanh Ward, HCMC

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