Vital C is a Social Creative Agency, part of ChiCom Group. We don't chase the algorithm. We build brands people genuinely connect with — creative rooted in real cultural understanding, designed to grow sustainably over time.

As the creative arm within ChiCom Group's ecosystem, alongside Trust-Based PR and technical infrastructure, Vital C is where brand strategy and social execution come together to deliver lasting results. 

We are looking for a proactive and creative Senior Social Executive to lead community engagement, outreach initiatives, and social campaigns that drive meaningful brand connections and business growth.

ROLES & RESPONSIBILITIES

Creative Research & Content Strategy (30%)

• Conduct in-depth research on social media trends and platform best practices to inform and refine content strategy.
• Contribute creative ideas during campaign planning, test new concepts, and evaluate social content performance.
• Develop a deep understanding of each client’s target audience to align tone, messaging, and creative formats accordingly.
• Ensure accuracy across all written content, maintaining consistency and high quality standards.

Content Planning & Campaign Execution (20%)

• Lead end-to-end content planning for diverse channels (Facebook, TikTok, LinkedIn, Instagram, Threads, etc.).
• Manage production timelines and publishing schedules, ensuring all content is delivered on time and aligned with campaign goals.
• Analyze platform metrics to optimize content performance (copy, visual, format) and implement data-driven tactics for improvement.
• Coordinate internal teams and third parties to execute community activities, from online office hours to events and summits.

Community & Outreach Planning & Management (20%)

• Plan and execute outreach activities with KOLs/KOCs across social platforms for both always-on and campaign-based initiatives.
• Manage brand communities and collaborate with community partners/admins to drive engagement through content, seeding, and online/offline activities.
• Monitor community sentiment, trends, and audience feedback to provide insights and proactively handle potential issues.
• Coordinate content planning, execution follow-up, quality control, and publishing schedules to ensure campaign effectiveness and lead generation.
• Recommend and implement engagement tactics to increase conversation, interaction, and conversions.
• Oversee AI chat tools and dashboards to improve response quality and user experience.

Client Communication & Account Management (30%)

• Act as the day-to-day point of contact for assigned clients.
• Maintain regular communication via email and related workplace platforms, calls, or in-person meetings to update progress, gather feedback, and manage expectations.
• Liaise with third-party partners for collaboration, including paperwork (if any). Ensure all documentation and contracts are accurate and up to date.

Promotion path: Senior Social Executive / Associate Social Manager

Report to: Social Manager

REQUIREMENTS

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2-3 years of experience in Account & Social Management, preferably in an agency setting, with additional expertise in digital marketing, B2B/eCommerce/Corporate is a plus.
•  Good data analysis skills.
• Good strategic thinking with an understanding of brand and campaign objectives.
• Strong communication and collaboration skills.
• Proactive, adaptable, and solution-oriented mindset.
• Open to learning new trends, formats, and AI-supported tools.

Promotion Path: Social Supervisor

BENEFIT

• A dynamic and rewarding career within a young, energetic, and creative Marketing Communications agency.
• A collaborative work environment with a strong sense of team spirit and shared purpose.
• Opportunities to work on exciting, high-impact projects that make a meaningful difference.
• Performance appraisals and promotion every year
• Birthday & Special occasion, Maternity benefits.
• Tea-break & Workplace Hygiene