Key Responsibility:

- Understand client language and manage their expectations by providing sound advice with influencer channel

expertise

- Manage project execution, work closely with creative and influencer management team to deliver Stella’s

standard quality.

- Take responsibility from project briefing to planning and presenting to clients

- Predict potential issues, manage internal & external conflict. Offer solutions when issues/conflicts occur.

- Deliver report on time. Strickly follow liquidation process and liquidate on time

- Coaching & inspiring team members to upgrade skills, knowledge & motivation

- Proofread and oversee influencer generated branded content to ensure we stick to campaign timelines and

deliverables

- Identify influencer for brand campaigns and programs that maximize ROI and achieve campaign KPIs

- Compile, analyze and assess the performance of influencer marketing campaigns for strategic decisions and

improvements

- Build and maintain constructive and sustainable relationships with influencer, monitor event calendar and

coordinate brand campaigns

- Support to create partnership program or corporation package to optimise and leverage both sites relationship and benefits

Key Deliverables:

- Achieve 80% client satisfaction

- Achieve 100% Project KPI. 90% of influencer outcomes air on-time

- Deliver feasible proposal. Firm proposal after 3 rounds

- Issue & solution checklist. Issue will be solved within 48h

- 20% turn over rate in team.

- Deliver know-how tool kit once per year.

Qualification/ Requirement:

- 5 + experience in account management/ project management/ relevant experience.

- Excellent in communication skills

- Critical thinking, can-do attitude & solution oriented

- Ability to work under high pressure and collaborate with different type of people

- High EQ

- Knowledge in influencer insights