• Working Office: Hai Ba Trung, Sai Gon Ward, HCMC
• Working Time: 9.00 AM - 6.00 PM | Monday - Friday (full-time requested in a 6-month internship)

We are looking for a proactive and detail-oriented Product Operations Intern to assist with product research, coordination, and operational support. You will work closely with cross-functional teams and gain practical experience in how SaaS products are developed, launched, and optimized.

Job Responsibilities

1. Market & User Research

• Support research market trends, customer behavior, and user insights;
• Assist in competitor analysis and product benchmarking;
• Collect feedback from the users to support product improvement and optimization.

2. Product Project Management

• Track progress of product development and implementation tasks;
• Coordinate with internal teams to ensure timely delivery;
• Support timeline management, task tracking, and project checklists.

3. Product Launch & Implementation Support

• Support the launch of new product features or enhancements;
• Assist with coordination during product implementation activities when required.

4. Documentation & Reporting

• Prepare and maintain product-related documents and records;
• Consolidate information and data from product activities;
• Support the creation of reports and presentation materials (slides, infographics, product documents).

Candidate Profile

We would like to hear from the applicants with:

• Final-year students or freshers who are available to work full-time.
• Experience in creating wireframes and mapping customer journeys is a plus.
• Strong analytical and logical thinking skills, with the ability to organize information and approach problems in a structured manner.
• Detail-oriented with good organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to coordinate effectively with cross-functional teams.
• Able to manage multiple tasks and adapt to a fast-paced working environment.
• Proactive, responsible, and eager to learn with a positive, can-do attitude.
• Basic understanding of IMC advertising, creative communications and agency environment.