Company Description

CHI Communications is a boutique communications agency based in Ho Chi Minh City since 2008. Known for our strategic thinking, high standards, and strong client relationships, we’ve partnered with top-tier brands across industries such as education, lifestyle, tech, and manufacturing.

We are currently looking for an experienced (Senior) Account Manager (Social based) to join our team, managing content and community engagement for a leading global ecommerce platform. The ideal candidate has a passion for ecommerce, digital storytelling, and community building. This role involves working closely with internal teams and directly supporting a large-scale regional marketing initiative.

Responsibilities:

• Monitor and analyze campaign performance; prepare insights and optimize based on data.
• Develop and execute localized social media strategies across platforms such as Facebook, TikTok, LinkedIn, YouTube, and Zalo, tailored to an ecommerce-savvy audience.
• Create and maintain content calendars that reflect the brand’s goals and resonate with entrepreneurs, small businesses, and exporters.
• Build and manage an online community of ecommerce sellers, engaging followers and nurturing meaningful interactions.
• Manage team members of 3-4 people and coordinate with client stakeholders to align campaign messaging with broader marketing goals.
• Manage paid social campaigns, including audience targeting, budget tracking, and performance reporting.
• Stay up to date on local and global ecommerce trends, platform algorithms, and digital best practices.

Report to: Managing Director

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 3 years of experience in social media management for Manager positions and 5 years for Senior Manager positions, preferably in an agency or e-commerce-related environment.
• Strong understanding of digital platforms, especially ecommerce and entrepreneurial communities.
• Proven track record in building online communities and running successful campaigns.
• Hands-on experience with advertising tools such as Meta Business Suite, TikTok Ads, and LinkedIn Campaign Manager.
• Excellent written and verbal communication skills in Vietnamese and English.
• Strong organizational and time management skills; able to manage multiple deadlines.

Nice to have:

• Experience working with cross-border or marketplace ecommerce.
• Familiarity with seller tools or business education initiatives in the ecommerce space.
• Experience activating UGC or social influencer content for brand campaigns.
• An attractive remuneration is negotiable based on the candidate’s experiences and abilities to add values to the agency.
• Send your CV via AdJob.

Benefit:

• A dynamic and rewarding career within a young, energetic, and creative Marketing Communications agency.
• A collaborative work environment with a strong sense of team spirit and shared purpose.
• Opportunities to work on exciting, high-impact projects that make a meaningful difference.
• Performance appraisals and promotion every year
• Birthday & Special occasion, Maternity benefits.
• Tea-break & Workplace Hygiene
• Participation in Social, Health, and Unemployment Insurance as required by law