We are looking for an (Associate) Account Manager who thrives in a fast-paced agency environment, builds strong client partnerships, and leads projects from strategy to execution. This role focuses on delivering high-quality work, strengthening client relationships and identifying growth opportunities while collaborating closely with internal teams.

ROLES & RESPONSIBILITIES

PROJECT MANAGEMENT (50%)

• Lead end-to-end project execution, ensuring campaigns are delivered on time, within budget and aligned with agreed objectives and KPIs. Monitor project scope, resources, timelines, profitability and overall delivery quality.
• Coordinate cross-functional teams (Social, Creative) & external team to develop strategic approaches, project plans, and client presentations.
• Proactively identify risks, dependencies and operational challenges, implementing solutions before they impact project performance.
• Maintain ownership of project P&L and ensure healthy commercial performance for assigned accounts.
• Capture key learnings and develop case studies that strengthen the agency's capabilities and reputation.

CLIENT SERVICES (30%)

• Support business growth by maintaining strong client retention, contributing to pitch opportunities and developing new business prospects when applicable.
• Build and nurture long-term client relationships based on trust, business understanding, and consistent delivery excellence.
• Act as the primary strategic partner for clients, providing recommendations that align business objectives with effective marketing and communication solutions.
• Identify opportunities to expand existing accounts through additional services, larger scopes, or long-term partnerships.

TEAM DEVELOPMENT (20%)

• Lead, mentor and develop team members to strengthen both functional expertise and leadership capabilities.
• Allocate resources effectively, balancing team workload, project priorities and business needs.
• Foster a collaborative, accountable and high-performance team culture.
• Support team members in overcoming challenges, recognizing achievements, and driving continuous improvement.
• Contribute to talent development initiatives, knowledge sharing and capability building across the organization.

Promotion: Account Manager/Senior Account Manager

Report to: Managing Director

REQUIREMENT

• Hold a Bachelor’s degree in Marketing, Communications, Business, or a closely related discipline.
• Possess at least 3 to 5 years of agency-side experience in Client Services or Account Management.
• Demonstrate a profound grasp of social media trends, digital strategy, and integrated brand communications.
• Exhibit a solid track record in coordinating diverse stakeholders, budgets, and complex project timelines.
• Display exceptional skills in presentation, negotiation, and proactive problem-solving.
• Strong commercial awareness coupled with a talent for nurturing enduring client partnerships.
• Maintain an organized, adaptable, and forward-thinking mindset within a high-speed agency setting.
• Proficiency in English communication, both oral and written, is highly regarded.

BENEFIT

• A dynamic and rewarding career within a young, energetic, and creative Marketing Communications agency.
• A collaborative work environment with a strong sense of team spirit and shared purpose.
• Opportunities to work on exciting, high-impact projects that make a meaningful difference.
• Performance appraisals and promotion every year
• Birthday & Special occasion, Maternity benefits.
• Tea-break & Workplace Hygiene
• Participation in Social, Health, and Unemployment Insurance as required by law
• Business travel, transportation, and phone expenses supported in accordance with the Company's policy