JOB DESCRIPTION

• Meet and communicate with clients to fully understand project requirements and business objectives.
• Accurately convey project requirements to internal teams, team leaders, and external vendors. Ensure final deliverables meet the approved brief and client expectations.
• Prepare quotations, negotiate terms, finalize contracts, and report work progress directly to the Manager or Director for approval.
• Communicate with clients regularly throughout the project lifecycle, monitor project execution, resolve any issues that arise, and ensure timely project completion.
• Track project deadlines and coordinate with the Administration team to ensure all required documents and invoices are submitted on time, while following up on client payments.
• Collaborate with the Account Manager to prepare proposals and participate in pitching for new projects.
• Work closely with the Art Director to present the company's concepts and artwork to clients.
• Maintain and develop strong relationships with clients and company partners/vendors.

REQUIREMENTS

• Minimum 3 years of experience as a Senior Digital Account Executive within a Creative Agency environment.
• Strong knowledge and practical experience in Digital Marketing and Branding.
• Preference will be given to candidates with experience managing TikTok livestream campaigns and e-commerce projects, analyzing performance marketing metrics, and booking KOCs (Key Opinion Consumers).
• Bachelor's degree in Marketing, Mass Communication, International Relations, or a related field is preferred.
• Strong communication skills, with the ability to read, write, and correspond professionally with clients in both Vietnamese and English.
• Professional and responsible working attitude.
• Excellent persuasion and negotiation skills.
• Strong time management and organizational abilities.
• Leadership skills with the ability to motivate and manage a team effectively.
• Willingness to work extended hours when necessary and perform well under pressure.
• Patient, attentive, positive-minded, and capable of identifying, handling, and resolving issues efficiently within tight deadlines.