Job Description
SOCIAL SPECIALIST
Role Summary:
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To execute daily execution and assist direct supervisor when needed
Responsibility:
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Build rapport with clients
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Submit agency work and get client approval
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Send effective and actionable email communication to client and internal teams – meeting recaps, contact reports, status reports, follow up
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Create, align, and manage always on production timeline
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Research references, facts, and suggest different content format
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Coordinate with Design team for visual delivery and Interactive team for digital production.
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Create detailed content solutions.
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Schedule detailed content solutions across channels and ensure detailed content solutions airings schedule commitment.
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Manage client’s Fanpage community: respond to comments, inbox, and mini activities…)
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Work with Community and Media Invention team in casting promoting channels.
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Create, distribute and promote content across social channels
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Manage KOLs
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Manage and follow up with mass profiles & Fanpages
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Run Facebook ads campaign
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Collect data for campaign report
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Assist Supervisor to prepare for productive meetings – make sure that all details are known, aligned with attendees.
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Escalate issues to Digital Specialist/ Supervisor/ Line Manager whenever it’s necessary
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Support the follow-up and follow-through of all project-related paperwork.
Experience Requirement:
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An authentic digital enthusiast with at least 6 months of Digital or Social marketing
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Content writing experience
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Good interpersonal and analytic thinking skill, result-oriented.
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Fluent in English.
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Strong proficiency with the Microsoft Office suite.
Reporting Line:
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Report to Senior Client Service Manager/Client Service Manager
