What you’ll do
Work closely with the Regional Director of Strategic Initiatives and Deputy Head of Customer Success to drive strategic initiatives on AdAsia Premium Marketplace, with key responsibilities to:
- Provide technical guidance for publishers
- Assist internal operations teams with technical inquiries
- Maintain deep knowledge of AdAsia’s video technologies for both publishers and DSPs
- Triage, prioritize, categorize and resolve production impacting incidents
- Develop and organize support documentation
- The direct line between operations and product teams
Who you are
- Vietnam Citizen or Foreigner willing to relocate to Hanoi
- 02-05 years of overall experience with 1-2 years ad tech experience/knowledge and 1-2 years technical support/troubleshooting experience
- Knowledge of VAST, VPAID, ad servers, DSPs, ad exchanges, and SSPs
- Experience in analyzing issues, distilling and communicating their relevant aspects
- Strong problem-solving/analytical skills, initiative, eagerness to learn
- Experience using various web debugging tools, such as Charles, Firebug, Fiddler, Chrome tools, etc
- Detail-oriented and well organized, with a good sense of responsibility
- Good communication skills especially with respect to explaining technical ideas in a simple manner and using precision of language when referring to specific concepts.
Why you’ll love it
- Competitive Salary
- Performance Review (2 times per year)
- Performance Bonus (1 time per year)
- Annual Paid Leave (15 days)
- Sick, compassionate, and special leaves
- All-hands meeting at overseas
- Private health Insurance
- Annual MVP Awards (prizes up to 8,000USD)
- TGIF, monthly birthday and other fun events
- Macbook to be provided
- Work in a professional and dynamic environment
How To Apply
If you’re interested in this position, don’t hesitate to send your CV to:
AnyMind Group is an organization that is transforming industries through artificial intelligence. Headquartered in Singapore, AnyMind Group is the parent company of AdAsia Holdings, TalentMind and CastingAsia.
In the marketing industry, end-to-end solutions by companies under the AnyMind Group span influencer marketing, programmatic and digital advertising, and publisher monetization.
For the human resource industry, AnyMind group’s TalentMind provides human resource and recruitment professionals with an AI-driven recruitment optimization platform to make hiring more efficient and smart.
AnyMind Group aims to power businesses and professionals with a suite of AI-based solutions, enabling them to easily achieve greater scale and efficiency within and across departments.
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