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UNO Media

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Senior Account Manager

Mô tả

DUTIES:
PROJECT MANAGEMENT
• IMC/Brand Activation/Trade & Direct Marketing project planning & pitching & management
• Develop creative briefs/operation plan and oversee all plan output
• Manage Account Executives assigned to ensure that they service clients professionally and speedily; recommending and implementing cost control measures
• Ensure regular flow of client status reporting
• Pre-empt and/or troubleshoot and resolve any concerns or areas of client dissatisfaction
• First point of contact for all client Procurement and Agency Management teams, responding to queries and providing all required reporting
• Client services & Leading Project to satisfy our clients.
• Develop newbies with our potential clients
• Check on work done by creative, studio, media, print shop and traffic before presenting to clients and ensuring that Account Executives do likewise
• Work closely with the accountant and management team to support account revenue forecasting/monitoring and overall account P&L
• Manage and process client billing and resolution of any invoicing issues or delays
• Manage and/or oversee project budgets
• Coach and support the account team to deliver best in class client service and process
• Work with BOD , report and manage team resource allocation and proactively anticipate recruitment needs to ensure correct level of skill to grow the account(s)
ADMIN
• Demonstrates solid understanding of media service; stays informed of current trends and potential disruptors and risks
CUSTOMER RELATIONS
• Act as liaison, key point of contact between the client (and its partners) and assigned brands
• Develop and maintain strong relationships with Brand stakeholders and maintain collaborative business relationships with cross-functional departments
• Keep in contact with the client at all stages of the campaign
• Conduct relationship management activities with suppliers and brands to ensure effective communication and development of business relationships that promote superior project execution
REQUIREMENTS:
• Minimum 4 year of manager experience at agencies or publishers in the same positions (prefer ideally having relationship with brands and agencies)
• Strong understanding of the Digital marketing industry
• Excellent ability to communicate, present and influence at all levels of the organization, including executive and C-level
• Ensure all projects across the account team are delivered on brief, on time and on budget
• Provide weekly status reporting within account team
• Monitor workflow across account team to ensure efficient delegation of projects
• Identify suppliers, screen them for suitability and negotiating terms and service level agreements
• Brief suppliers on project requirements and ensure management of projects allocated to them
• Fluent in English as it relates to the advertising field
BENEFITS:
• Competitive salary and providing unlimited commissions based on profits
• 13th month salary, Tet bonus, KPI bonus
• Annual Paid Leave (12 days)
• Insurance Package
• Company Trip
• Opportunities to learn more about leadership, entrepreneurship and technical areas of digital marketing.
• Commuting allowance, public relations allowance
• Work in a “striving to be better” environment
Working hours: 09:00 – 18:00 Monday to Friday
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