Hotline: 093-839-6153
ADK Group

[Senior] Account Manager

Mô tả

Job Description

  • Managing the company clients’ accounts in accordance with the requirements and provide front line support to CEO/COO.
  • Leading all the project productions/outcomes and drive content & creative strategy. Managing client expectations and satisfaction on high standards on every campaign.
  • Working with other teams, especially Strategists to find insights & provide creative inputs.
  • Reporting process/outputs/results to CEO/COO and deliver presentations to clients.
  • Responding to customer enquiries and complaints; providing specific solutions when problem/issue occurs.
  • Creating opportunities to grow business in terms of revenue on assigned accounts. Gaining trust and maintaining good relationships with clients.
  • Coaching & supervising Account Executives to manage accounts and accomplish assignments in a timely and efficient manner such as campaign performance, media plan, contract preparation…
  • Supporting CEO/Sales Manager to enforce all of VBA-ADK’s policies including; ad specifications, bundling requirements (if necessary), pricing guidelines, turnaround times and general advertising terms….
  • Developing team member qualified for company business need such as assigning jobs, managing team workload and performance, giving feedback to team members in timely manner periodically.
  • Inspiring all the relevant teams, and solve everyone’s difficulties; listen to team member difficulties and motivate them; give recognition for good performance as well as manage poor performance.
  • Deliver training and coaching to team members to enhance their skills and knowledge in project management.
  • Acting as the key interface between the customer and all relevant divisions.


  • Professional and dynamic working environment, highly supported from coworkers and supervisor.
  • Participate in professional development programs, advertising workshop of professional organization and experts.
  • Compatible salary, bonus based on performance and productivity.
  • Allowances and bonus by project
  • Annual company trip and team building.
  • Other Attractive Benefits: Monthly Birthday Celebration, All-in-hands meeting (going abroad), health care, medical insurance …

Job Requirements

  1. Above 4 years’ experience in Account Management and display an attitude that is the key to success. Worked at a digital agency is a plus.
  2. Has ability to work independently and supervise a team of 3-5 Account Executives.
  3. Good analytical and organizational skills as well as communication skills.
  4. Ability to manage multiple projects at a time while paying strict attention to detail.
  5. Good team working skills and the confidence to lead and motivate a team.
  6. Ability to manage your own workload and supervise the work of others concurrently.
  7. Be able to perform under high pressure to meet deadlines and demanding targets.
  8. Proactive, positive attitude, creative thinking, good problem solving skills, willing to learn, adapt and operate with a dynamic and fast moving working environment.
  9. Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  10. Excellent command / highly proficient in spoken and written English.
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