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Senior Account Executive

Mô tả

* Overview of the role:

Account Executives work closely with their clients throughout campaigns, often on a daily basis for making sure that all the activities related to the project go smoothly. They manage administrative and campaign work, ensuring that this is all completed on time and on budget.

GENERAL RESPONSIBILITIES

  1. Company requirements:
  • Do reports after campaign;
  • Prepare administration tasks;
  • Maintain relationship with all clients to ensure a high level of client satisfaction;
  • Demonstrate ability to interact and cooperate with all colleagues;
  • Able to understand customers’ requirements and communicate them to the company;
  • Able to speak out “point of view” of each project to customers;
  • Able to understand cost structure and company’s expectation margin for each project;
  • Keep Management team updated with Competitors’ activities or Industry trends.
  1. Expertise:
  • Develop detail communication plan to attain ultimate goals and objectives from brands/client
  • Project execution and management to ensure the deliverable, performance and KPI’s achievement
  • Keep track and daily/weekly report
  • Provide professional after-sales support to enhance the customers’ dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
  • Negotiate agreements and keep records of sales and data

 REQUIREMENTS:

Education, qualifications and experience:

  • Bachelor’s degree
  • At least 2-year experience at Agency
  • Proven experience as an Senior Account Executive, or in other sales/customer service role
  • Strong understanding of customer and market dynamic requirements
  • Excellent communication/presentation skills and ability to build relationships
  • A business acumen
  • Aesthetic, adaptable, tenacious, systematic, innovative and insightful

Skills:

  • Good written skills, particularly in relation to proposals and presentation
  • Good English in verbal and written communication
  • Good time management
  • Ability to communicate clearly both verbally and in writing
  • Organizational and time-management skills
  • Ability to work long hours, especially under a tight deadline

BUDGET: 12mil (net)

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