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Mô tả

KEY OBJECTIVES

1. Quality: manage existing projects, being the main daily point of contact for clients delivering agreed activity on time and budget.
2. Quality and Reputation: to seek and deliver the best possible solution to client brief; co‐ordinating other agency departments (particularly Creative) and suppliers.
3. Finance: to maximise all business opportunities within existing clients, both new projects and maximisation of margin, if applicable.
4. Culture: to contribute to the Bates 141 culture ensuring that it is an enjoyable and energetic environment
5. People: train and be responsible for direct reports and total management, including upwards

KEY RESPONSIBILITIES

  • Project Specific: be the hub of successful implementation of projects
  • Client Relationship: proactively build excellent client relationship
  • Creative: be the stimulus for great creative work
  • Marketing Knowledge: be the client’s expert in marketing
  • Communication: be clear and concise in all communication
  • Financial: develop the ability to maximize margins and revenues
  • Business Development: seek out and deliver further business opportunities
  • Company Projects/ Staff Relationships: be as much a part of BatesCHI team as you are your own team

MINIMUM STANDARDS TO BE MET AT ALL TIMES:

  • Be the key client contact day‐to‐day
  • Initiate and run regular status meetings (internal and external)
  • Be able to clearly, comprehensively and logically present from concepts to costings
  • To present alternative, feasible solutions to potential and actual problems
  • Secure new projects through excellence of delivery and building a good relationship with client
  • To assist in writing /write all on‐going proposals for every account worked on
  • Ensure all communication is free from errors / typing or otherwise
  • Act professionally with clients and colleagues and keep SAM/AD informed of all account detail, projects and potential or actual issues
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