The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager should build relationships with clients to encourage new and repeat business opportunities.
- Identifying new business opportunities, and nurturing business relationships with potential clients.
- Building strong relationships and guiding clients through recommendations appropriate to their brand.
- Setting-up, analyzing and optimizing the performance of sold campaigns.
- Collaborating with cross-functional teams to ensure programs are executed to plan, on time and on budget.
- Develop and manage projects/programs, including concept proposals, implemetation plan, staffing plan, budget and timeline.
- Holding regular Work- in-Progress meetings with clients to review performance, and propose recommendations & optimization
- Identifying accounts whose revenue may be shrinking so as to address any “at risk” customers and reach out to these accounts to ensure they are retained.
- Lead and Collaborate with the Agency and clinet’s teams to identify strategies and solutions that will best meet the client’s need and resolve the problem within established constraint.
- Monitoring work performance of colleagues and setting sales targets.
- Works across teams and vendors to estimate costs and timing for task such as digital strategy, functional design, visual design, technology requirements, social media management etc., utilizing established estimating process and tools.
- Manage suppliers & sub-contractors as & when required.
- Achieving revenue and profit targets given by Board of Directors.
- Recruiting and training new account executives.
- Reporting performance periodically to Board of Directors.
- Career level: Senior, minimum 3 years’ experience in Digital Marketing (Agency experience is plus).
- Good knowledge of global brands, marketing, strategy and concept.
- Sold oriented, has a wide range of customer’s portfolio, media agency contacts.
- Proven Account Management skills required in order to create, maintain, and enhance client relationship.
- Solid understanding of business objectives and ability to translate from business objectives to digital KPIs.
- Solid knowledge & thorough understanding of Advertising Industry.
- Sound knowledge of: Programmatic, Social Media, PPC, SEM…
- Leadership, teamwork, goal oriented, detail oriented, persistent and a skilled negotiator.
- Fluent in digital – ability to spot latest trends, strong in web and social analytics, online media.
- Excellent communication skill in English.
- Handling stressful situations and deadline pressure well.
- Working in an ambitious & professional company, which is aiming to be one of the Top Agencies in Vietnam
- Full support from BOD and in-house production team (technical, design, media…)
- Competitive salary and commission
- Performance Bonus periodically based on performance and contribution
- Social Insurance, health insurance, unemployment insurance (Vietnamese Law)
- 13ᵗʰ month salary
- TeamBuilding & Company trip
- Working hours: 5 days/ week (Monday to Friday)
Yomedia, founded in 2013, is considered one of the fastest growing and comprehensive marketing agencies to provide online marketing solutions. Yomedia Joint Stock Company is a leading Media Company in the field of Digital Marketing throughout the country. Yomedia is one of the pioneering companies in the online advertising industry in Southeast Asia by deploying integrated digital marketing platform. Yomedia’s mission is to build professional relationships with customers to provide effective and reliable online marketing solutions for their advertising needs.
Yomedia has working teams with the necessary skills and specialization not only in digital marketing but also in the industries that the team has project accomplished. The accumulated experience has helped us to have a unique position to provide solutions for better and broader marketing effects, especially to increase productivity as well as cost reduction of advertising for each customer that we served, regardless of the industry in which the customer is operating.
- Integrated Digital Marketing
We specialize in providing results by applying integrated digital marketing solutions. We provide value by providing information-based and research-based online marketing strategies. Yomedia is well-known for our reputation with many talent and creative experts to provide our partners with a sophisticated data-based approach for marketing and online advertising. Moreover, we implemented innovative, effective digital marketing, advertising and public relations programs, all working together to help customers achieve their goals and bring in revenue from their marketing investment. We have achieved success for our customers by integrating many services together, making each component of their marketing campaign more powerful and effective.
Yomedia provides programmatic buying platform with the clear process of buying digital media in an automated fashion, using technology to buy ad impressions in real-time to reach a very specific consumer on the right screen at the right time. Yomedia’s Programmatic Ads makes it easy for businesses to access Vietnam’s largest inventory on one management platform. The partner’s business now can reduce the marketing campaign costs and improve the ROI for the business.
DMP is an extensive solution that is necessary for brands’ marketing activities in order to meet the goal of learning, understanding and comprehending data, turning it into sales conversion rate. Yomedia provides DMP as crucial solution for online marketing campaigns with abilities to gather all valuable audience data throughout multiple devices. DMP gains audience insights into marketing operations for maximizing revenue by using Big data. Moreover, it supports client in addressing campaign commitments. DMP is essential for brand in the action of navigate target audience based on intensive combination of first-party and third-party audience data. It lends us a hand in determining specific goals of campaigns and push them to the their best performance in their own segments.
2.3. Creative, KOLs, Contents
Yomedia also offer the Key Opinion Leaders (KOLs) service to promote brands’ image. KOLs method bring an optimal approach for effectively communicating brand and strongly spreading brand awareness to its consumers. KOLs can be considered as one opportunity for brand on the patch of identifying its potential consumers. We examine your market segment and positioning to offer the best strategy for your campaign. We propose right KOLs in a list of multi-career field for brand.
Besides, we provide the services of content creatives that will give the spread of brand to the public. This action of campaign is an element to boost the public interest and excitement of products/services of brands. Along with the booming of Social Media, Content Creatives plays an important role in marketing strategies, which make campaign’s image viral to social networks.
Yomedia provides optimal solutions for social networking advertisements and other biddable media. We help to grow clients’ business by providing variety of ad formats to reach precise audience within the target consumers. We propose new ideas with contents that result in marketing ideas of brand.
Currently in Vietnam market, companies and businesses increasingly invest in terms of image and brand. In order to address those needs with professional solutions, Yomedia has participated in hundreds of projects and campaigns in a variety of fields and industries, typically including brand: Romano, Enchanteur, Ford, Techcombank, Massan Bitis, Minh Long, etc.
- Địa chỉ 17th Floor, Mplaza Saigon Building, 39 Le Duan St., Ben Nghe W., Dist. 1 HCMC