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JOB DESCRIPTION – ACCOUNT EXECUTIVE / SENIOR ACCOUNT EXECUTIVE
1. WITH CLIENT
- Prepare, present proposal to clients and handle objection successfully via identifying decision-maker, client’s internal situation and way of working.
- Build & maintain good relationship with existing clients and explore new business from potential clients.
2. WITH TEAM
- Ensure completion of projects as committed to clients.
- Develop or manage team to develop project plan in consultation with other teams to specify detailed action timeline, checklists, PIC and other resources allocation required.
- Manage self and/or team in closely working with internal teams to daily monitor project progress, quality and solve problem in a timely manner.
- Ensure implementation of project compliant to standard working process of company
- Proficiency in English (intermediate) & Vietnamese.
- Knowledge & experiences.
- Communication and marketing, especially digital marketing to define actions, tools and know-hows for services line.
- Market trend, needs and company competitive advantages.
- Management (Plan-do-check-act) principles & leadership.
- Proficiency in English (intermediate) & Vietnamese
- Active Listening & speaking.
- Presentation & persuasion.
- Project management & customer sevices mindset.
- Verbal and written communication.
- Helpful, Result-oriented, Responsible