We are looking for an experienced Account Director with strong team leadership, client relationship management, project management, and knowledge development skills
- Lead account team of 5AMs throughout the end-to-end client serving process (from proposal to pitching, onboarding, and execution)
- Manage team capacity and assign tasks to each direct report
- Lead recruiting and training for account team
Client relationship management:
- Act as a senior client representative: Responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business
- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
- Consult clients on directions and strategies
- Plan team’s P&L (annual, quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target
- Monitor performance of projects, responsible for quality and output of internal team problem solving, discuss end-of-project performance review with client
- Implement performance management practices, processes and measures
- Outline structure for proposal development
- Lead the development of best practice solutions to broaden client impact
- At least 5-6 years of experience as Account Manager/ relevant position
- Account management experience in an Advertising/Marketing/Digital Agency
- Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
- Effective team management capabilities
- Excellent project management skills, able to manage multiple client projects and initiatives
- Significant experience in professional client relationship management
- Excellent communication & presentation skills in both Vietnamese and English
- Advanced Microsoft Office skills, especially Powerpoint and Excel
PMAX is a digital agency which specializes in performance marketing. We focus on data-driven approach, strategic planning, accompanied with modern technology to help maximize our clients’ campaigns effectiveness.
- With us you will find an exciting blend of a vibrant startup environment and professional operations. Many of our employees have backgrounds as successful corporate executives and management consultant, with strong entrepreneurial spirit
- A talented and very motivated team with flat hierarchy
- An exciting opportunity to learn and grow, a real challenge – we uphold to high quality standards where team effort is pivotal and solution is rarely obvious, you can and is expected to shape the way forwards
- Opportunities to initiate and implement operational and strategic initiatives every day
Technology changes everyday, thus it rules how customers act. If you do not watch out, you may get lost and give up your money. PMAX will not let it happen.
Our team remains up-to-date 24/7 with the latest trends, stores many customer behavior collections in hand, thus are always ready to provide well-prepared plans to pick your sales up.
We prepare everything for you since the start, bring them to the target customers, take care of every step, adjust them if problems occur, and then result in measurable outcome. Our people use data-driven approach, strategic planning, accompanied with modern technology to keep your campaign on the right track.
- Địa chỉ #24 - #32 D6, Sai Gon Pearl Villas, 92 Nguyen Huu Canh Str., Ward 22, Binh Thanh Dist., HCMC