Key Responsibilities:

• Supervise and lead the planning team to develop comprehensive communication strategies.

• Mentor team members, providing guidance and support to foster a collaborative and innovative environment.

• Liaise with account departments to receive and accurately interpret client briefs, ensuring alignment with client objectives.

• Oversee the creation of detailed customer journey maps and ensure alignment with client objectives throughout the marketing funnel.

• Develop long-term and short-term content strategies, including direction, angles, and detailed posts, on a weekly, monthly, or quarterly basis.

• Collaborate closely with creative, account, and social media teams to ensure cohesive and effective communication across all channels.

• Guide the social media writing team in executing content strategies that align with overall marketing goals.

• Ensure all content aligns with the brand’s voice and objectives while maintaining high creative standards.

• Monitor and analyze content performance, making data-driven recommendations for adjustments and improvements.

• Oversee the assessment of campaign data, ensuring that performance metrics are met and client expectations are exceeded.

• Provide overall performance summary reporting and insights to clients, using the information to inform future communication strategies.

• Review all KPI documents before client review to ensure goals and measurements are clear and aligned with the strategy.

• Stay updated on industry trends and best practices to continuously improve content strategies.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.

• Proven experience in a communication management role within an agency setting.

• Strong understanding of social media platforms, content strategies, and digital marketing.

• Excellent verbal and written communication skills.

• Strong leadership abilities with experience in team supervision and mentorship.

• Ability to work under tight deadlines and manage multiple projects simultaneously.

• Proficiency in content management systems and social media analytics tools.

Preferred Skills:

• Experience with influencer marketing and digital advertising.

• Strong organizational and project management skills.

• Creative mindset with a strategic approach to problem-solving.

Benefits:

• Competitive Salary + 13th Salary
• Monthly/quarterly KPI Bonus + Sales Bonus
• 12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
• Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
• Company Activities: Company trip, teambuilding, YEP + L&D Activities
• Occasion-based offerings: Birthday, wedding, maternity, …
• Annual Performance appraisals and promotion
• Other benefits according to regulations
• A dynamic, creative, and challenging work environment
• Opportunities for professional and personal development

Working hours: Monday - Friday, From 09:00 to 12:00 and 13:30 to 18:00.