Job Description

• Lead account team throughout the end-to-end client-serving process: from 1st client meeting to the proposal, pitching, on-boarding, and execution
• Responsible for planning the team’s margin (quarterly and monthly margin), monitoring, managing, and ensuring the team’s delivery of the planned Margin target
• Act as a senior client representative: responsible for developing and maintaining relationships with client’s key decision-makers, understanding client’s needs, and objectives, ability to provide insightful advice to senior clients, and promoting the expansion of business
• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time, and on budget, while achieving the expected profit for the company
• Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor the performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance reviews with the client
• Support BOD in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives
• Implement performance management practices, processes, and measures

Benefits

• 25 – 30M VND/month or negotiable
• Performance bonus: up to 6 months 
• Social & health insurance from probation 
• Annual health check-ups at a premium 
• Private medical & accident insurance
• Annual salary review 
• Work from home Fridays, massage Thursdays 
• Monthly outings & annual company trip
• Free daily lunch & pantry galore

Job Requirements

• At least 2 years of experience as Account Manager/ relevant position
• Account management experience in an Advertising/Marketing/Digital Agency
• Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
• Effective team management capabilities
• Excellent project management skills, able to manage multiple client projects and initiatives 
• Significant experience in professional client relationship management
• Excellent communication & presentation skills in both Vietnamese and English
• Advanced Microsoft Office skills, especially PowerPoint and Excel