Job title:                            Account Manager

Reporting to:                    Senior Account Manager

Overview of the role:

The Account Manager role is responsible for successful delivery from project commencement to project completion, through the Initiating, planning, execution, monitoring and control and closing phases.

General Responsibilities

·      Strategic developing and implementing of marketing campaigns across all channels and disciplines.

·      Develop, present and sell communication programs to deliver against set objectives.

·      Liaise with brand teams on brand specific projects;

·      Oversee the management of multiple expert partners and 3rd parties to deliver flawless execution of communication programs.

·      Be responsible for managing the evaluations of programs.

·      Day to day management and coordination of the account team.

·      Responsible for the performance and development of the Account Executives

·      Build a strong and motivated team

·      Maintains contacts with all clients to ensure high levels of client satisfaction.

·      Demonstrates ability to interact and cooperate with all company employees.

·      Be able to win new customers and keep existing ones

·      Play the role as coordinator between customers and company for win-win business decisions

·      Able to understand customers’ requirements and communicate to company

·      Able to speak out “point of view” of each project to customers

·      Able to understand cost structure and company’s expectation margin for each project

·      Be creative to drive the cost down in difficult situation without sacrifice the quality of the work.

·      Be able to set up KPIs for the team and responsible to mobilize resources to reach set goals

·      Understand Company’s Visions, Values, Mission, Goals, Targets and commit to foster them.

·      Keep Management Team updated with Competitors activities or Industry trend

Education, qualifications and experience

·      Bachelor’s degree

·      At least 3-year experience in the same position in the service industry

·      Experience across various marketing disciplines, e.g. events, activation, sales promotion, digital is an advantage

·      Solid working experience in one of leading below the line agencies

·      Strong understanding of customer and market dynamic requirements

·      Aesthetic, adaptable, tenacious, systematic, innovative and insightful

Skills

·      Good written skills, particularly in relation to proposals and presentation

·      Good English in verbal and written communication

·      Good time management and organizational skills.

·      A positive and strong leader

·      Excellent trouble-shooting and solution-finding skills in terms of Staff and projects

·      Proven track record of delivery on projects in terms of time, budget, and other client KPIs

·      Passionate and driven in everything you do, and filtering that approach through the teams and the organization as a whole.

Benefits

• Competitive Net salary
• 13th month bonus + Business result bonus + Public holiday bonus
• Fast and transparent career path
• Social insurance + Premium health-care package + Annual premium health check-up
• Company trip/teambuilding
• Mini parties twice a month