Account Manager

The Lamp
Manager
Account Management
Full-Time
Hồ Chí Minh
22 Kỳ Đồng, Phường 9, Quận 3, TP Hồ Chí Minh
28 – 35M VND/month or negotiable
14/11/2023 - 30/11/2023
At least 2 years of experience as an Account Manager/ relevant position
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THE LAMP is a professional Digital Agency, focused on delivering creative ideas and digital excellence. We believe that with the right marketing solutions working properly, our customers can achieve their objectives.
THE LAMP’s team is young, creative and dedicated. We always stay strategic and passionate to deliver precise and brilliant performance.

Job description & requirements

DONT LOOK AROUND, THE LAMP has all you need for perfect working environment <3


Job Description:

  • Lead account team throughout the end-to-end client-serving process: from 1st client meeting to the proposal, pitching, on-boarding, and execution
  • Responsible for planning the team’s margin (quarterly and monthly margin), monitoring, managing, and ensuring the team’s delivery of the planned Margin target
  • Act as a senior client representative: responsible for developing and maintaining relationships with client’s key decision-makers, understanding client’s needs, and objectives, ability to provide insightful advice to senior clients, and promoting the expansion of business
  • Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time, and on budget, while achieving the expected profit for the company
  • Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor the performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance reviews with the client
  • Support BOD in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives
  • Implement performance management practices, processes, and measures

Job Requirements:

  • At least 2 years of experience as an Account Manager/ relevant position
  • Account management experience in an Advertising/Marketing/Digital Agency
  • Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
  • Effective team management capabilities
  • Excellent project management skills, able to manage multiple client projects and initiatives 
  • Significant experience in professional client relationship management
  • Advanced Microsoft Office skills, especially PowerPoint and Excel
  • Excellent communication & presentation skills in both Vietnamese and English


Benefits:

Salary: 28 – 35M VND/month or negotiable

Company bonus and general benefit:

  • Performance bonus: up to 6 months
  • Annual health check-ups at a premium
  • Private medical & accident insurance
  • Annual salary review
  • Work from home Fridays
  • Monthly outings & annual company trip
  • Free daily lunch & pantry galore


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