Account Executive (Social Outreach/Influencer)

The Miracle
Executive
Account Management
Full-Time
Hồ Chí Minh
3th Floor, 262 Huynh Van Banh Str., Phu Nhuan Ward, HCMC
15/05/2026 - 15/06/2026
1+ years in Account / Influencer Marketing, preferably agency environment.
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The Miracle Vietnam is a Social Outreach Agency dedicated to empowering brands through authentic connections with creators and communities.

Our integrated ecosystem includes:
- MiraConnect – Outreach & Influence
- MiraCommunity – Community & Advocacy
- MiraImpact – Experience & Amplify

By combining strategic creativity, community insight, and data-driven execution, The Miracle helps brands go beyond visibility — turning audiences into customers, customers into fans, and fans into true advocates.

Job description & requirements


*ABOUT THE ROLE

As an Account Executive, you will be the day-to-day driver ensuring campaigns run smoothly from brief to delivery - connecting clients, internal teams, and creators/talent partners. You will safeguard quality, timelines, and consistency across deliverables, while bringing proactive solutions and optimisation thinking to every project.


I. Roles & Responsibilities

1. Client Servicing & Consultancy:

- Receive client briefs, clarify business context, refine objectives, success metrics, and deliverable scope.

- Own day-to-day client communications: meeting notes, action lists, next steps, and expectation management.

- Proactively suggest upsell/cross-sell opportunities. (nice-to-have)

2. Campaign Execution & QA:

- Coordinate internal briefings with Content/Social Outreach; ensure everyone is aligned on objectives & guardrails.

- Review and QA influencer deliverables (scripts/captions/visual guidelines/video-photo posts) against brand tone, messaging.

- Route consolidated feedback to Creators/KOL via Content team; manage revision rounds and approvals.

- Manage go-live schedule: confirm posting time, assets, tags/hashtags, links/codes; monitor live posts and troubleshoot issues fast.


3. Performance Tracking & Reporting:

- Build and maintain working dashboards/decks: reach/view, engagement rate. 

- Benchmark each influencer’s output; recommend optimisations.

- Deliver post-campaign reports and case studies.


4. Cross-functional Collaboration:

- Foster seamless collaboration with internal functions and external vendors/partner agencies to deliver as one team.

- Stakeholder management: escalate risks early, communicate clearly and succinctly across directions.

*Work relations:

- Internal: Content Creative, Social Outreach, Sale Admin

- External: Clients, third parties, suppliers, KOL/KOC, Talent Representatives/agencies...


II. Requirements 

- Education: Bachelor‘s degree in Marketing/ Business is a plus.

- Experience: Have 1+ years in Account / Influencer Marketing role, preferably agency environment.

- Knowledge: Social Media; Data Analytics tool/software is a big plus

- Platforms: Familiar with Facebook, Instagram, TikTok, YouTube

- Skill: Project management, Organizational skills; Multi-tasking; Communication skill

- Experience in project management with flexibility to adapt to various project situations

- Hands-on with social-listening tools is a big plus.

- Be good at English skills are preferred

- Personality:

  • Have ownership mindset - never say never attitude. 
  • Willing to learn and enjoy new challenges. High sense of responsibility, result-oriented.
  • Be self-servicing and able to act on own initiative where necessary.


III. Walefare & Benefit

- Competitive salary (negotiable) 

- Full social, health, and unemployment insurance as required by law.

- Bonus 13th month salary; performance bonus based on the Company’s business results; equipment allowance,..

- Leave: 12 days of annual leave; sick leave and special leave (wedding, etc.) in accordance with labor regulations,

- Company trip, Year end party, Birthday,...

- Career path: Clear promotion to Senior Account based on performance and competency.


*Working Place: 3rd Floor, Huynh Van Banh St., Phu Nhuan Ward, HCMC

*Working Time: Mon - Fri from 9AM - 6PM; 1,5-hour lunch break (WFH support)

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