Title : Account Supervisor

Reporting line : Account Manager/ Senior Account Manager

Job overview: As an Account Supervisor at our marketing agency, you will play a pivotal role in managing client relationships and overseeing the successful execution of marketing campaigns. You will lead a team of AEs/SAEs, collaborate with cross-functional teams, and ensure client satisfaction through strategic planning and effective communication.

1. Client Management:

• Serve as the primary point of contact for assigned clients, understanding their business objectives, and building strong relationships.
• Develop a deep understanding of clients' industries, products, target audiences, and competitive landscape.
• Proactively identify opportunities to expand client relationships and provide strategic recommendations for campaign optimization.

2. Account Management and Strategy:

• Develop and implement comprehensive marketing strategies aligned with clients' goals and objectives.
• Collaborate with cross-functional teams, including creative, digital, and research, to develop integrated marketing plans and campaign strategies.
• Oversee the execution of marketing initiatives, ensuring adherence to timelines, budgets, and quality standards.
• Monitor campaign performance, analyze data, and provide actionable insights to optimize results and drive continuous improvement.
• Lead the planning, development, and execution of integrated marketing campaigns across various channels (digital, social, print, etc.).
• Coordinate with internal teams (creative, digital, research, etc.) to ensure seamless project execution and adherence to timelines and budgets.
• Monitor campaign performance, analyze data, and prepare reports, providing insights and recommendations for optimization.

3. Team Leadership and Collaboration:

• Supervise and mentor the team, providing guidance, support, and professional development opportunities.
• Delegate tasks, set priorities, and monitor progress to ensure timely and successful project delivery.
•  Foster a collaborative and positive team environment, promoting knowledge sharing and continuous improvement.

4. Relationship building:

• Cultivate strong partnerships with clients, acting as a trusted advisor and anticipating their needs.
• Conduct regular client meetings, presentations, and reviews to ensure alignment, gather feedback, and address concerns.
•  Identify opportunities for upselling and cross-selling agency services to drive revenue growth.

Requirement:

At least 3 years of experience as a Senior Account Executive Advertising/Marketing/Digital Agency

Good at project management skills, able to manage multiple client projects and initiatives.

Significant experience in professional client relationship management

Fluent communication & presentation skills in both Vietnamese and English.

Benefits:

Salary: 20mil - 25mil VND/month, or negotiable

Company bonus and general benefit:

• Performance bonus: up to 6 months
• Annual health check-ups at a premium
• Private medical & accident insurance
• Annual salary review
• Work from home Fridays
• Monthly outings & annual company trip